RCG Course - (Day Course) Commences 9:30am. Once you've completed the training, you'll need to apply for an RSA or RCG competency card if you don't already have one. This stands for Responsible Conduct of Gambling. RTO ID: 90719. You cannot renew your card by doing a course with a registered training provider of RSA/RCG courses. Now just. CBD College Sydney RSA offers 3 combination packages RSA + RCG + 5-Hr Accredited Barista course. Automatically save your progress. +61 424 548 487. Responsible Service of Alcohol - Valid for work in: VIC, ACT, NT, QLD, SA, TAS, WA. Visit a service centre to have your photo taken and submit your application. They can be found on the Responsible Conduct of Gambling (RCG) page. A $50 deposit is required for each course. Use hygienic practices for food safety. Certificate IV in Work Health and Safety. Start Now for free. The RCG course is delivered at the following Sydney and Central Coast training locations -. RCG courses are delivered at the following Sydney training locations -. You will learn how to detect people with gambling problems. Licensee Advanced Licensee training Gymea Blacktown Penrith Fairfield Campbelltown Penshurst Riverwood Burwood Goulburn. Upon the completion of the training, you will be issued with: L&GNSW Interim Certificate – valid. You can view all dates and times on our calendar (book course tab above). Enrol in RSA NSW Course today to get certified to work in a licenced venue with Sydney Bar School in Sydney CBD. Students Locations About Contact Checkout RSA, RCG, Barista Crash & Latte Art Combo Deals Calendar View RSA, RCG, Barista Crash & Latte Art Combo Deals Are you. Jordan provided the right balance of theory and practical. All Courses can be completed Online or in our training locations - Sydney, Liverpool, Central Coast,. com. If you are booking 2 courses make sure you hit the continue browsing button. International Application. It teaches you the key office day to day skills including keyboarding, Microsoft office products including. Course Login; Menu; Accredited Courses. - The Builders Club, 18 Fisher Rd, Dee Why NSW 2099. Training includes NSW RSA and RCG, Food safety classes and NSW Food Safety Supervisor. wednesday 3 may 10am-4:30pm advanced licensee training. 428 George St, Sydney NSW 2000. Provide responsible service of alcohol. Gaming and gambling. CBD Location. Thinking of taking up the Best RSA Course in Liverpool? Star Training also provides the Best RCG Course in Liverpool. If you have been issued with an Interim Certificate or Competency Card in the last five years, DO NOT enrol in this. admin@safetyaustraliatraining. A s of 1 February 2023, Centre for Training began delivering the NEW NSW RCG - Responsible Conduct of Gaming course. In order to work in all states you only need to complete the NSW RSA and the VIC RSA. RSA Course Sydney | Short Courses Australia offer L&G NSW approved Responsible Service of Alcohol. Please contact our office on 02 5100 4985 between 9. New applications to deliver RSA and/or RCG training courses will open late 2023. Please use the link in the email to access the online RCG Refresher training. Home; RSA; RCG; Packages . White Card; RSA; RCG; First Aid; SHORT COURSE CALENDAR; Contact us; BOOK NOW; PRIVACY POLICY; RTO ID 70237. $185 save $10. Topics covered include: State liquor laws and selling serving or supplying alcohol responsibly. Price: $299. Visit the bridging course to check eligibility and request recognition. $ 31. First Aid; RSA, RCG & Hospitality; Construction White Card; Forklift Licence; Barista Training; Early Childhood Education; HSR Training; LVR Training; First Aid. However, Express Online Training has been approved by Liquor & Gaming NSW to deliver the RSA Course Online for NSW in 2022/2023. TAFE NSW is approved by Liquor and Gaming NSW FY 2023/2024 to deliver RSA, RCG, Licensee/Advanced Licensee courses. Competency cards. Centre for Training is a ASQA (Australian Skills Quality Authority) approved registered training organisation. "The RSA & RCG combo course run over two days contained a lot of theory. Short Audio Assessment. One of the most significant advantages of RSA training is that it teaches you how to serve alcohol in a way that preserves the establishment's good reputation. BarMax offers RSA, RCG and Bar Courses in Liverpool and the Parramatta area weekly during our peak period. The Secretary approves equivalent experience and qualifications. Undertake Responsible Service of Alcohol (RSA) training. An interim certificate allows you to work for 90 days from the date the course was completed. RCG course details. 2 x Day course $280 GST Free (save $20) RSA Only: 1 x Day course $170 GST Free; RCG Only: 1 x Day course $130 GST Free; This training is subsidised by the New South Wales Government. Cost: $55. Close to public transport! Free street parking in. 59-61 Beaumont St, HamiltonRCG/RSG Course. Jordan provided the right balance of theory and practical. Simply fill out your details, complete the refresher training courses required and make the payment in order to renew your RSA. completed and passed a full RSA and/or RCG course through an approved training provider. 3 day course –. SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite. Accredited Face to Face Coures. Get qualified and start your hospitality career. It is also available in a digital version that you can download on your smartphone or tablet. These courses are required for anyone who works with liquor or gaming in NSW. BarMax requires attendees to be 18 years of age or older for the Bar skills course and will be asked to produce Identification. It’s easy to find we’re right above the Commonwealth Bank and now only a 5 minute walk from St Marys train station. Northern Rivers Phone: 6687 1357. Course Login; Menu; Accredited Courses. Training includes NSW RSA and RCG, Food safety classes and NSW Food Safety Supervisor online. Need help? Call us: 02 8798 9574. The course typically takes around 30 minutes to complete. Issue NSW competency card via the NSW RSA Bridging course. rcg thurs 27 april 10am-4:30pm $155 do both courses $33 0 rsa wednesday 10 may 1 0am-4:30pm $195. Provide Responsible Gambling Services. L&GNSW is the only provider of the online refresher training course. If we have your email or mobile number, we will notify. Course suitable for Bar Staff, Bottle Shop Attendants, Licensees, Managers, Security Officers, Event Staff, Function. Interactive content makes completing the course easy. all courses can be completed online or in our training locations - sydney, liverpool, central coast, parramatta, hunter & newcastle Semrush Rank: 2,042,303 Categories: Marketing/Merchandising, BusinessThe SITHGAM022 - Provide responsible gambling services (RCG) competency is the foundation for mandatory training on responsible gambling for new hoteliers, secretary managers and gaming-related staff. $97**. GMA2001, S49B & GMR2019, Sch 4. Related information Liquor licences and information Gaming and gambling. 00) and wish to withdraw and re-enrol into the Full RSA course ($45. Face to face training made easy with fun instructors and easy to. 00 when you enrol and pay online. Please ask us about your eligibility for the ACE Community Service Obligation program funding. This training is mandatory for licensees, managers, crowd controllers. com. Download & Print Certificate. Browse information about Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG). 19. The Responsible Conduct of Gambling is a fully accredited, Nationally Recognised Training unit of competency from the Tourism, Travel and Hospitality Training with the course code ‘SITHGAM022- Provide responsible gambling services’. Courses available at this venue. Some of our courses include RSA, RSG, Security Course, First Aid Course, White Card Course, WHS Course and Nursing Course. Mode of Delivery Online and Virtual Classroom. If you would still like to participate in the RCG training day, please be advised that you will not be provided with an updated competency card. Please note that there is a strict start. RCG – Running over 2 nights 6pm to 9pm. BRISBANE QLD 4000. $15. Training includes NSW RSA and RCG, Food safety classes and NSW Food Safety Supervisor online. Kent Hotel. 6 Hours. BAR. (02) 6253 2152. 0 March 2022 File location: Course Brochure - SITHFAB002 - Provide responsible service of alcoholRSA RSG Bundle. December. Depending on your duties you may also need Responsible Service of Alcohol (RSA) training. The cost of RSA course varies from one provider to the other. Enrol in RCG Course for $150 in Sydney CBD, Miranda, Campbelltown & Dee Why and get certified to work in gambling venue. Please contact our office on. Nationally Recognised Training. It is also available in a digital version that you can download on your smartphone or tablet. 1300 302 444. RSA - All States. i-customer service. Start Free View Details. Complete Online Knowledge Assessment - Start, pause, resume anytime. i. $129. The RSA courses and RCG courses for Newcastle are held at this venue, the Gallipoli Legion Club weekly during the peak period with our Bar Skills course held at the Kent Hotel . Applying for an RSA or RCG card. We are OLGR approved training provider. 02 9232 1010. You do not need to be 18 years or older to complete the course, however, it is the minimum legal age required to use the certification. Sydney Phone: (02) 9499 3737. The accredited Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) courses are highly respected and leading edge in presentation and relevance. RCG Classroom Course Brochure. The interim certificate allows a course graduate to immediately work for up to 90 days in roles that require this competency and provides sufficient time for a graduate to visit a participating Service NSW outlet. 101 Meadows Road, Mount Pritchard. The photo competency card is a plastic card, similar to a driver licence and is valid for five years. Responsible Conduct of Gaming training is a required course for people who work in the gambling industry. You can find an approved training provider using Liquor & Gaming NSW's online search and mapping tool. RCG Course - (Day Course) Commences 9:30am. Assessment. These courses are required for anyone who works with liquor or gaming in NSW. Training includes NSW RSA and RCG, Food safety classes and NSW Food Safety Supervisor. Participants in RSA Course can select one of two training options: QLD RSA Online – SITHFAB021 + QLD RSG Online – SITHGAM022 – $29 for both courses! Get both your Queensland RSA and your QLD RSG for just $29! SITHFAB021 – Provide Responsible Service of Alcohol. Get qualified and start your hospitality career. RSA, RCG, FSS COURSES. The responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises. Responsible Service of Alcohol - Valid for work in: NSW, ACT, NT, QLD, SA, TAS, WA. - Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228. 00 Recertification online $110. Home page RSA RCG. RCG courses Campbelltown: Along with the RSA training in Campbelltown, we have RCG training courses as well. 7 days a week support for any questions. Our RSA. Be Trained by Barringtons - RTO ID 91397. Centre for Training is a ASQA (Australian Skills Quality Authority) approved registered training organisation. Liverpool NSW 2170. Stories and Achievements. (b) has been an employee of the licensee for, in aggregate, less than 3 months and is -. RCG Classroom Course Brochure. It is mandatory for anyone in NSW involved in the sale and supply of liquor to the public, including licensees, club secretaries, serving staff and security staff working at licensed venues. Download & Print Certificate. If you have both RSA and RCG competencies, the renewal date on your card is determined by the date you completed the first. $45*. To be eligible for an RSA/RCG card, you must have the following: You should complete an approved NSW RSA or RCG training course with an approved training provider. Centre for Training is a ASQA (Australian Skills Quality Authority) approved registered training organisation. If you have been issued with an Interim Certificate or Competency Card in the last five years, DO NOT enrol in this. au. This permits you to work in the industry serving, selling or supplying alcohol and work in registered gaming facility. We have made it super simple to complete and submit. 6 Hours. GMA2001, S49C & GMR2019, Sch 4. RSA - All States. Refresher Training. Certificate valid for 5 years. Enquire Online. If you're a Registered Training Organisation (RTO) that runs courses in Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG), you must use the online portal system to record courses and students' details. Please note that there is a strict start. 4 day course – RSA, Operate a Bar, Food Safety. Course outcome: On successful completion of this course you will receive a Statement of Attainment in ‘SITHGAM001 Provide Responsible Gambling Services; You will also receive an interim NSW Office of Liquor, Gaming and Racing (OLGR) RCG Courses Sydney certificate that allows them to work immediately in gambling venues across NSW. The NSW RSA Competency Card is valid for a period of five years. operate an ID scanner. Melbourne. RSA/RCG (NSW) - 30 participants/trainer maximum. Location: To be confirmed. If you wish to continue working in the liquor and gaming industry, you need to apply for an RSA/RCG competency card. This includes Liquor & Gaming NSW processing fees of $85. (but you can take up to 12 months). Course Dates: 25/05/2023. If you hold an RSA qualification in another state or territory, you may be eligible to have that course recognised in Victoria. au; Home; Courses. If your competency card has RCG only, you will still benefit as you have. You can add RSA/RCG competency card information to your MyServiceNSW account. Completing the Responsible Service of Alcohol (RSA) certificate is a mandatory requirement to selling or serving alcohol within a licensed venue throughout Queensland. Areas that we train in are Newcastle, Adamstown, Maitland, Nelson Bay, Dubbo, Charlestown, Singleton, Muswellbrook,. Newsletter. 1 Day - (SITHGAM022 - Provide responsible gambling services (Supersedes SITHGAM001)) Course costs includes Photo Competency Card. Enrol into the RSA & RCG Course. com. RSA / RCG Package; RSA / 5hr Barista PackageSydney Phone: (02) 9499 3737. operate an ID scanner. Coffe shop and bistro available. Apprenticeships & Traineeships; Course Funding & Eligibility; How To Enrol; Student Support Services;. We will beat any lower advertised price by 10%. The RSA certification offered through Vigil is a nationally recognised training program that meets the requirements of SITHFAB021 Provide responsible service of alcohol and Liquor and Gaming NSW (L&G NSW) RSA course. The trainers had years of experience in the industry which showed & it also made the courses interesting. Click here to book RSA. Liquor & Gaming NSW Approved 2022/2023. This also includes TAB operators. 90 (depending on state) Our course provides you with a simple and convenient way to learn and receive the necessary recognition for the responsible service of alcohol. Last updated: 4 August 2023. Liquor and Gaming NSW Approved Training. RSA Certificate , the RCG Certificate along with our famous practical bar courses. Book your RSA training course in Sydney CBD today! CBD College Sydney RSA is also offering Barista Training & RCG Course Sydney. If you have completed an RSA course in another state of Australia, you can apply here to do a bridging course to have your certificate recognised in Victoria, provided that the following criteria have been met: the interstate RSA course has been approved by that state or territory liquor licensing. Online refresher training is fast-paced and takes up to 45 minutes to complete for each competency. Find an approved RSA Training Provider. 22. For futher information, contact Star Training now. If you're a Registered Training Organisation (RTO) that runs courses in Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG), you must use the online portal system to record courses and students' details. This package includes both SITHFAB021 -Provide Responsible Service of Alcohol and SITHGAM022 -Provide Responsible Gambling Services. 1 Day - (SITHGAM022 - Provide responsible gambling services (Supersedes SITHGAM001)) Course costs includes Photo Competency Card. Don't need speakers or headphones. Certificate III in Individual Support CHC33015. 7 Hour Duration. Course Detail. The bridging course covers a range of topics including: 1. If you want to work and serve alcohol in a licenced venue in Queensland, you MUST have a valid Queensland RSA certificate. As an international student you need to do this course face to face and it can cost you anywhere between from $50 to $200. - TCP Training Pty Ltd, Suite 1, Level 7 Dymocks Building, 428 George Street, Sydney NSW 2000. SALE. RCG Course. Complete your RSA or RCG training with an approved training provider. Add the COVID-Safe Hygiene Marshal Course. (02) 9601 7345. Responsible Service of Alcohol (RSA) Course materials. 2. Time: 9. You progress is automatically saved and you can switch devices. 30pm Mon – Fri. Provide Responsible Service of Alcohol (RSA) Short Compliance Courses: More Details: 26th Jun 2024: Armidale: SITHGAM022: Provide Responsible Gambling Services (RCG) Short Compliance Courses: More Details: 02nd Jul 2024 04th Jul 2024: Armidale: RIISS00054 & RIISS00055: Combined Traffic Controller & Implement Traffic Controller -. Bundle & Save. During this program, you will learn the knowledge and skill associated with the responsible conduct of gambling (RCG), which is ideal for. NSW RSA Course Handbook PDF, 2820. Short Courses Australia | Daily Short Courses in Licensing, Regulatory Requirements and Skills for Hospitality, Health, First Aid, Rail, Traffic Control & Building courses in Melbourne & Sydney. Responsible Service of Alcohol training (also known as NSW RSA course) is designed to provide participants with the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises where alcohol is served and sold. The Workplace Safety Centre is now located at Suite 1, 106 – 108 Queen St, St Marys, NSW 2760. This course is also known as RCG is a 1 day course delivered by BarMax in classroom (face to face) format on behalf. Note: BarMax Australia is approved by Liquor & Gaming NSW (L&GNSW) to deliver the NSW RSA Online course. These courses are required for anyone who works with liquor or gaming in NSW. 00. RSA & RCG COURSES SYDNEY | NEWCASTLE. RCG refresher course or an expert course can teach you a lot of things about the gambling industry and can mold you to fit in it perfectly. Unit Code SITHFAB021 SITHGAM022. Enrol Now. Duration: 1 day. Responsible Serving of Alcohol (RSA) A licensee must not allow a person to serve liquor on licensed premises unless the person: (a) has successfully completed an "approved course" - ( RSA training course ); or. You can stop and resume at any time 24/7. RSA MONDAY 1 MAY 10AM-4:30PM $195. Liquor & Gaming NSW Approved. See moreGet your RSA & RCG Course in 1 Day! This combo RSA & RCG course allows students to complete both courses in one day at a great rate, and is ideal for gaming room attendants, bar staff, licensees, managers and. RSA and RCG. Enrol in RSA RCG Course for $300 in Sydney CBD & for fast 1 day certification for working in a licenced & gambling venue. After successful completion of the course, you will receive an official Victorian RSA certificate issued by VCGLR. Liquor and Gaming NSW Approved Training. RCG courses are delivered at the following Sydney training locations -. if you mistakenly enrol into RSA Refresher ($35. 00. RSA and RCG paper certificates are no longer issued in NSW, except as an interim certificate issued by an approved training provider. au. Provide responsible gambling services course. The RSG is a mandatory certificate to work in gaming establishments. Barmax is a certified provider of RSA and RCG Courses in NSW. RCG Classroom Course Brochure. Completion: Once you complete your RSA VIC/ RSA Melbourne course we will generate your Victorian RSA certificate in the Liquor Control Victoria. Participants in RSA Course can select one of two training options: Select Book Now to attend a face to face session at our training centre at Level 3/330 Wattle St,. First Aid Course. Payable at self-service manage card portal / CC0550. It is designed to work on all devices. Click Here to book RCG. RSA Online From Only $19. RCG 022 NSW. 9:30AM - 4:30PM. 00. Each of the below courses are being held in Mounties Mount Pritchard, St Marys Band Club and Ravensthorpe in the Illawarra. Following successful completion of the Statement of Attainment in Provide Responsible Gambling Services at TAFE NSW, you are eligible to receive your interim certificate. Enrol in our accredited Barista Course Sydney for $100 to be job ready and learn the best techniques to brew & pour the perfect coffee from our passionate trainers. Grant an interim certificate for RCG if student has not completed that course through the training organisation. SYDNEY. A s of 1 February 2023, Centre for Training began delivering the NEW NSW RCG - Responsible Conduct of Gaming course. **Effective from 15 March 2023. Food Safety Supervisor. - Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228. Duration: 2 days – Tuesday & Wednesday. Provide responsible service of alcohol. Online training. If you hold an RSA qualification in another state or territory, you may be eligible to have that course recognised in Victoria. Eligibility To Apply For An RSA/RCG Card . If you would still like to participate in the RSA training day,. Don’t wait to book a RSA RCG course, call now on 02 9232 1010 or contact our team. Our training courses include: Provide First Aid, Provide Cardiopulmonary Resuscitation (CPR), Provide an Emergency Response in a Care or Education Setting, Mental Health First Aid, Responsible Service of Alcohol Training (RSA), Provide Responsible Gambling Services Training (RCG), Barista skills training , Food Safety and FSS training, General. 20. You cannot get another competency card through our RTO if you already have a current one; Renewals within 28 days of the expiry of a competency card must be done through Liquor and Gaming NSW You can add RSA/RCG competency card information to your MyServiceNSW account. The training can be done online or in a classroom and lasts half a day. RCG Course - (Day Course) Commences 9:30am. licensee training. With multiple offices across the country, we are one of the biggest providers of these short courses in Australia. Competency cards. Enrol in RCG Sydney Course today to get 15% off the course price in with Sydney Bar School in Sydney CBD, Dee Why, Miranda & Campbelltown & get certified for licenced gaming venues. Catch Training is a Sydney based, registered training organisation that provides high quality, face to face training courses that help students to excel in their career in different fields. Training - Responsible Service of Alcohol (RSA) Previously completed the nationally accredited RSA but may have completed it some time ago under an older course codes (SITHFAB002, SITHFAB201, SITHFAB009A). RSA available online in our virtual classrooms! 1300 772 635 0488 820 554. Extension of course validity, paid before course fee expires ( 2 week block ) $35. Parramatta. Liquor and Gaming NSW approved Short course deals with the skills and knowledge required to satisfy the requirements for responsible serve of alcohol and responsible conduct of gaming under State legislation. If you. TAFE NSW is approved by Liquor and Gaming NSW FY 2023/2024 to deliver RSA, RCG, Licensee/Advanced Licensee courses. View Details. 30am – 2. Thinking of taking up the Best RSA Course in Liverpool? Star Training also provides the Best RCG Course in Liverpool. Best of all - with us you don't have to pay until. The guy basically said everyone should pass who wants to and it was essentially transferring info from training materials directly onto the test sheet lol. admin@intercepttraining. (02) 9601 7345. rcg tuesday 2 may 10am. Where the course is delivered online, complete the self-assessment checklist. au. SALE. We aim to provide the best practical and face to face knowledge to the students that create a. Call to Book 1300 772. Best of all - with us you don't have to pay. Careers at RCC. Contact Details. The photo competency card is a plastic card, similar to a driver licence and is valid for five years. • STATEMENT OF ATTAINMENT Responsible Service of Alcohol (RSA) SITSS00055-V01 | Raising the Bar Raising the BarCareer SkillsHospitalityCustomer serviceResponsible Service of Alcohol ^ compared to the non-subsidised price for this course TAFE NSW is a NSW Government approved training provider for 2021/22 RSA and RCG courses. Please contact our office on. Actual Fee 248. For bookings and enquiries ring 92114110. Get your accredited certificates and start your career today. NSW liquor laws 2. Outside Sydney Phone: 1300 661205. RSG Online Course covers the nationally recognised unit of competency SITHGAM001 – Provide Responsible Gambling Services. 1. Stop & Resume at any time. With the following conditions: The course must be the same one we are offering including the state recognition and delivery mode. Payable online after completing course. Nationally Accredited. COURSE OVERVIEW This course is perfect for those who want to gain employment in an office or a business environment. Southport Yacht Club. For futher information, contact Star Training now. Responsible Serving of Alcohol (RSA) A licensee must not allow a person to serve liquor on licensed premises unless the person: (a) has successfully completed an "approved course" - ( RSA training course ); or. Learn More. You cannot renew your existing competency by completing the full RCG course if it is still valid or in the 28 day renewal period. RCG Classroom Course Brochure. Training mode: Face-to-face. COVID-19 Safety at Work. Duration: Generally between 1-2 hours. Central Coast Leagues Club – Gosford. Barmax offers weekly RSA, RCG, Bar and Cocktail Courses in Wollongong. RCG. 2. RSA/RCG competency cardThe BarMax Bar Skills Course is a non-accredited training course recognised by more employers seeking bar staff for hospitality work anywhere in metro Sydney, the Hunter, Newcastle, Illawarra and Central Coast Regions. Course costs will vary between different training organisations. Once signed up to a course you might find my tips to passing helpful. 3 hours per night (6 hours in total) Venue: ATPlus 4 O’Connell Street North Tamworth. Enrol in RCG Sydney Course today to get 15% off the course price in with Sydney Bar School in Sydney CBD, Dee Why, Miranda & Campbelltown & get certified for licenced gaming venues. RSA 1 Session - Thu 16 Nov 9:00am - 5:00pm Taree 1 Session - Tue 21 Nov 9:00am - 5:00pm Port Macquarie 1 Session - Thu 23 Nov 9:00am - 5:00pm Kempsey 10% off NSW RSA RCG Course. Loop Road (South), Ourimbah NSW 2258. Stop & Resume at any time. 1 Day - (SITHGAM022 - Provide responsible gambling services (Supersedes SITHGAM001)) Course costs includes Photo Competency Card. Stop & Resume at any time. 30am – 2. Click here to book RSA. Whereas the Classroom format will take 1 day, the online format allows for self paced learning. If you are booking 2 courses make sure you hit the continue browsing button. Robbery Response Skills. 3 day course – RSA, RCG, Customer Service. Online refresher training is fast-paced and takes up to 45 minutes to complete for each competency. Time: 9 am – 4 pm.